Technical support

Need immediate support?

Our technical support answers in both French and English — Dynacom experts who know your software.

  • Phone
  • Email
  • Chat
  • Bilingual FR/EN
Dynacom support dashboard showing a live help conversation and a request acknowledgment
From the application

Get technical support from the application

The fastest path when you are already working in your Dynacom software.

1

Launch your software

Open your Dynacom software and go to the management center.

2

Click the "911" button

Find the "911" button in the top-right corner of the management center and click it.

3

Create your request

You are redirected to the Members section, where you can create a technical support request in just a few moments.

From the website

Get technical support from the website

Not in front of your software? Open a request directly from dynacom.com.

Open the Members Area

Sign in to the Members Area to create and track your technical support requests, at any time.

Open the Members Area

Describe your request

Fill in the request form with your Dynacom version, the exact error message and an example of the operation. A Dynacom technician takes it from there.

Support in French and English
Team based in Quebec
Dynacom product experts
Phone and email assistance
Credential recovery

Lost your Dynacom Accounting credentials?

Regain access to Dynacom Accounting in a few steps.

Reset your credentials

On the Dynacom Accounting login screen, use the password recovery option and follow the instructions sent to your registered email address.

If you no longer have access to that address, contact our team: once your identity is verified, we securely reset your credentials.

Recover my credentials

Need a hand? Call our main line at 1 877 588-2515 or write to support@dynacom.com.

We have the solution you need

Talk through your unique requirements with our expert team. Sales: 1 877 588-2515

Let's talk!