Preferential service2023-03-08T16:30:16+00:00

The Dynacom Preferential Service

The Dynacom Preferential Service support program has been designed to ensure you enjoy the best possible assistance to support your ongoing growth.

At Dynacom, your satisfaction is our outmost priority, this is why our Preferential Support Service is designed to ensure you receive the best professional help possible at all times, letting you focus more on your business.

In addition to solving technical problems and answering any questions you may have, our team of experts will provide you some valuable tips to help you achieve a better and faster return on investment.

The Preferential Service
with the Enterprise+ edition

Users of the Enterprise+ edition are entitled to the VIP Preferential Service plan designed to ensure they receive the best professional help possible at all times, letting them focus more on their business.

The Preferential Service
with the SMB and Lite editions

The Complete and Essential Preferential Service plans for the SMB and Lite edition users is an all-inclusive plan that brings peace of mind by allowing you to preserve and maintain the value of your initial software investment.

SMB edition – Complete

Lite edition – Essential

In order to serve you better and maximize the use of your software, subscription to the Dynacom Preferential Service plan is mandatory for the first year. This condition applies to the Enterprise+ edition and the Lite and SMB editions as well.

It is important to maintain a valid subscription to a Preferential Service plan. Otherwise, you will lose some important privileges, including:

  • You will no longer have access to technical support
  • You will no longer be able to add new members to your software
  • You will lose the use of your user licenses if you make changes to your computer environment (e.g., changing computers)

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