Policies

Privacy policy

Dynacom Technologies Inc. (hereafter Dynacom) is committed to preserving the confidentiality of information received from its clients. The following details our policy on collecting and using personal information.

Dynacom does not share any personal information provided by its clients, such as name, address, phone or fax numbers, email, etc. It is possible, however, that this type of information is required when buying or registering a product, as clearly indicated on the order form. We require this information to ensure product delivery, technical support, and management of our client files.

Dynacom also automatically acquires information such as the name of the Internet domain from which you connected with the Dynacom site and the type of browser you used. We collect this data only in order to best adjust our Internet site to your needs and preferences.

Apart from the data collections addressed above, either automated or related to purchase and registration transactions, any other information or material provided to Dynacom through our Internet site or other means is and remains the property of Dynacom and will be treated as non-confidential.

Pricing policy

Dynacom updates its website on a regular basis, but should any disparities happen between prices provided by a Dynacom representative and prices shown on Dynacom’s website or any other printed documents, the prices provided by the Dynacom representative always have precedence. Accordingly, Dynacom reserves the right to reject, correct, cancel or terminate any order for products or services for which the price was incorrectly displayed on its website. If your order is cancelled and your credit card has already been charged, we will issue a credit to your credit card account in the amount of the charge. To provide you with a credit, where applicable, is Dynacom’s only obligation to you.

Dynacom is not obligated to sell products or services based on errors or misprints on our website.

Dynacom reserves the right to change its pricing at any time without prior notice.

Satisfaction guaranteed policy

Dynacom is confident about the quality of its products and the customer satisfaction remains at the core of our activity, that is why it offers a 30-day satisfaction guaranteed policy or your money back.

In addition, Dynacom does not require any commitment from its customers and cancellation of a subscription to one of our management solutions is possible at any time.