Software Assurance
Home > Services > Software Assurance
Take advantage of the latest versions, upgrades, payroll updates and technical assistance
with Dynacom’s Software Assurance plans
Dynacom introduces the Software Assurance, a customized maintenance program to bring
you peace of mind at a very reasonable price allowing you to preserve the value
of your initial software investment.
With Dynacom’s Software Assurance, you get customized all-inclusive plans; everything
is included from new version of the software, official updates, payroll updates
and technical support.
Benefits of the Software Assurance:
- Get technical support at any time
- Enjoy new features (in the form of add-ons) for free, every month
- Avoid tedious data conversions
- Receive a new version of your software every year
- Avoid having to learn a new version by gradually introducing the new features available
- Discover the possibilities offered by other add-ons made available on a regular
basis
- Enjoy worry-free technical support
To make your life easier, Dynacom offers 4 levels of Software Assurance to start
with, each including a wide range of services:
|
|
- Minor software updates
- 1 new feature (add-on) / month ($500)
- New software versions
|
- Minor software updates
- 2 new features (add-ons) / month ($1 000)
- New software versions
|
- Minor software updates
- 3 new features (add-ons) / month ($1 500)
- New software versions
|
- Free online help resources via Internet
- "À la carte" technical assistance plans
- Guaranteed callback: maximum 8 hrs for technical assistance
|
- Free online help resources via Internet
- 30 minutes included
- Guaranteed callback: maximum 5 hrs
- Online services included
- $50 rebate upon purchase of "À la carte" technical support
|
- Free online help resources via Internet
- 90 minutes included
- Guaranteed callback: maximum 3 hrs
- Online services included
- $50 rebate upon purchase of "À la carte" technical support
|
- Free online help resources via Internet
- Unlimited technical assistance
- Guaranteed callback: maximum 1 hr
- Online services included
- $50 rebate upon purchase of "À la carte" technical support
|
|
|
- 1 employee
- Add extra employees "À la carte"
|
- 2 employee
- Add extra employees "À la carte"
|
- Unlimited number of employees
|
Subscribers to Minimal, Bronze and Silver plans may also schedule for free a callback
at their convenience. Some conditions apply.
Payroll updates can be sent by mail on CD-Rom for an additional fee.
To subscribe to one of our Software Assurance plans,
contact us
by email or telephone or communicate with a live-chat representative.
Our business hours are from 8:30 AM to 5:30 PM, Eastern Time.