Have peace of mind knowing that your software is running at peak performance

 
Important notice
 
In order to serve you better and maximize the use of your software, subscription to the Dynacom Preferential Service plan is mandatory for the first year.
 
 
Dynacom knows the value of a good support system and we’re committed to seeing that our clients have one.

Dynacom introduces its Preferential Service plan, a customized maintenance program to bring you peace of mind at a very reasonable price allowing you to preserve the value of your initial software investment. With Dynacom's Preferential Service plan, you get customized all-inclusive plans; everything is included from new version of the software, official updates, payroll updates and technical support.

Key benefits of the Preferential Service plan:
  • Get technical support at any time
  • Avoid tedious data conversions
  • Receive a new version of your software every year
  • Avoid having to learn a new version by gradually introducing the new features available
  • Enjoy worry-free technical support
To make your life easier, Dynacom offers 3 levels of its Preferential Service plan to start with, each including a wide range of services:
 
 
ESSENTIAL   COMPLETE   VIP
Software
  • Minor software updates
  • New software version if available during subscription
 
  • Minor software updates
  • New software version if available during subscription
 
  • Minor software updates
  • New software version if available during subscription
         
Support
  • Free online help resources via Internet
  • 90 minutes
  • Guaranteed callback: maximum 3hrs
  • Online services included
 
  • Free online help resources via Internet
  • 180 minutes
  • Guaranteed callback: maximum 2hrs
  • Online services included
 
  • Free online help resources via Internet
  • Unlimited
  • Guaranteed callback: maximum 1hr
  • Online services included
  • Online waiting
         
Payroll
  • 1 employee
 
  • Unlimited number of employees
 
  • Unlimited number of employees
         
Training
  • $149/hour
  • 3-hour training pack at $285
 
  • $149/hour
  • 3-hour training pack at $285
 
  • $149/hour
  • 3-hour training pack at $285


Subscribers to the Essential and Complete level plans may also schedule for a fee a callback at their convenience. Some conditions apply.

Payroll updates can be sent by mail on CD-Rom for an additional fee.

To subscribe to the Preferential Service plan, contact us by email or telephone or communicate with a live-chat representative.

Our business hours are from 8:30 AM to 5:00 PM, Eastern Time.